With an unprecedented response time and unwavering commitment to sustainability, Platinum rises to the occasion for a government client within extremely tight timeline.
When a nearly vacant office tower increased to 100% occupancy virtually overnight with only 15 days notice by the State department, Platinum Cleaning and Facility Services’ management team had to go full throttle to manage the site on an extremely expedited timeline. Management worked at double speed to efficiently coordinate the tight transition, by:
Platinum succeeded in two weeks time with a workforce of experienced janitorial and facility services staff, sourced through their strong national network. Up against the clock, the staff was optimized by a cloud-based time and attendance management system to ensure consistent and effective personnel coverage around the clock throughout the transition. Platinum’s flexible coordination to manage all moving parts and pivot when necessary exceeded expectations for a smooth transition.
Preparing for a new tenant’s arrival of this caliber and building of this size would normally require 30 – 90 days lead-time, especially with such a high increase to occupancy in that timeframe. Platinum only had 15 days to implement their proprietary, sustainable green cleaning system, and employ a personnel system for continuous coverage of shifts and work orders on a regular basis through an optimized tech management system. With nine buildings in the immediate area, Platinum was able to source local personnel and make it happen, despite the heightened timeline. Employees are cross-trained to know buildings in the area, which contributed to the seamless transition and happy client.
“We are very pleased to be settled in and have staff that come in everyday to vacuum, empty the trash, wipe everything down, clean the carpets and hard floors. Two janitors handle all our daytime needs like cleaning and restocking the restrooms, and cleaning up messes and spills. We couldn’t be happier.”
Platinum uses a sustainable, green cleaning product system, which provides significant cost benefits, as well as safety benefits for their staff and their clients’ employees. Since its inception more than 50 years ago, Platinum knows what it takes to maintain perfection day in, day out, while providing seamless cleaning and facility services for the health of your business.