Platinum’s streamlined communication system and optimized staffing changes bring cleanliness and efficiency to a museum client.
As a hub for high-profile dignitaries, media, tourists, and educational field trips, the Museum of Tolerance needed continuous and careful cleaning that would not distract guests. The museum’s high traffic also meant that heavily-used floor and wall surfaces were prone to fast deterioration. Without a budgetary increase, Platinum developed a regimented cleaning system to maintain exhibit-quality cleanliness by:
Platinum maintained the impeccable cleanliness of its museum client by introducing a new staff alongside an open communication system, optimized scheduling, and a disciplined inspection system that allowed upper management to review photos of the site and stay current with the client’s demands. The staff also responded to manage accelerated surface deterioration with state-of-the-art equipment and cleaning techniques and regular cleanings of the museum’s specialty floor surfaces. Platinum’s reorganization of personnel and new sanitation methods improved the museum’s cleanliness and allowed for more accountability, responsiveness, and efficiency.
While an unresponsive staff or poorly performing vendor could cause high-traffic areas to deteriorate, Platinum’s approach services the client’s museum and office building spaces with new scheduling technology, routine site inspections, and an attentive communication system that accounts for sensitivities. Thrilled with the level of cleanliness and strong partner they have with Platinum, the client has become Platinum’s #1 referral in California.